Our custom support packages
Blue Planet specialise in supporting all aspects of the Unit4 Income Management Solution.
We recognise that every organisation is different and we have an expert team dedicated to your success. We work with you to understand the needs of your organisation and develop bespoke support plans unique to your business.
Our support services typically include:
- Unallocated Income monitoring and continual service improvement
- Bank Reconciliation review and maintenance
- Daily, weekly & monthly health checks
- Issue resolution
- 24/7 File Import and Export monitoring
- 24/7 Telephone Payments monitoring
- 24/7 Web Payments monitoring
We work with our customers to pro actively identify areas for improvement.